Responsible Gaming
Gaming Should Be Entertainment
At Drake Circus Leisure, we believe that casino gaming should be enjoyed as a form of entertainment only. Gambling is not a way to earn money or solve financial problems. It should never be viewed as an investment or a reliable source of income. Always gamble within your means and only with money you can afford to lose.
Age Verification
You must be at least 18 years old or the legal gambling age in your jurisdiction to use our services. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not access our platform.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help immediately:
- Chasing losses by gambling more to recover money you've lost
- Hiding or lying about the amount of time or money spent gambling
- Neglecting family, work, education, or other responsibilities due to gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Borrowing money or getting into debt to fund gambling activities
- Gambling with larger amounts of money to achieve the same level of excitement
- Failed attempts to control, cut back, or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Risking important relationships, jobs, or opportunities because of gambling
- Feeling a constant urge to gamble despite negative consequences
Self-Help Tools
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a specific timeframe
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform
- Account Closure: Close your account if you wish to stop gambling entirely
To access these tools or for assistance in setting limits, please contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of these trusted organizations:
United Kingdom
- GamCare - Free, confidential support and counselling for problem gambling
www.gamcare.org.uk
Phone: 0808 8020 133 (free and confidential) - GamStop - The National Self-Exclusion Scheme for online gambling
www.gamstop.co.uk
Allows you to self-exclude from all UK-licensed online gambling operators - Gamblers Anonymous - Support and recovery for problem gamblers
Phone: 020 7384 3040
International Resources
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone Counselling: 0800 1 372 374 (free and confidential)
Need Help?
If you believe you have a problem with gambling, please seek help immediately. There is no shame in asking for support. The organizations listed above provide free, confidential assistance and have trained professionals ready to help you.
Remember: Help is available, and recovery is possible.
If you are in crisis or having thoughts of self-harm, please contact emergency services in your area or visit your nearest hospital accident and emergency department.
Contact Drake Circus Leisure Support
For questions about responsible gaming tools or to report concerns, please contact our customer support team at any time. We are committed to providing a safe and responsible gaming environment.